CMC For MSPs (Managed Service Providers)

Creating your first Customer
On first sign in to the Cloud Management Console, you will be presented with a quick setup wizard. This will guide you to create your first Customer and li...
Start Monitoring and Managing your first Installation
Once registered the Altaro CMC Quick Setup wizard will detect the linked installation and the wizard will be updated.     Click on ‘Step 3’ to be taken to...
Adding your first Altaro Offsite Server to CMC
As you can see, now you have a new option called: [Altaro Offsite Servers] in the left-hand side menu. In order to get started adding your first AOS, click...
Granting Access to your first customer to the Altaro Offsite Server
To start assigning a customer to your AOS. Go to [Altaro Offsite Servers] and then click on [Manage] on the one you'd like. Next click on [Grant Ac...
What is Subscription Billing?
Subscription Billing is a licensing model based on usage and part of the Altaro VM Backup for MSPs program. Billing is based on the number of VMs which are ...
Can I evaluate Subscription Billing?
Yes! You can sign up to our sign up to our MSP program here: http://www.altaro.com/msp-backup-solution.php Upon verification of your account we will also en...
How do I activate Subscription Billing?
To activate your Subscription of Altaro VM Backup for MSPs (What is Subscription Billing?), please follow the steps below: If purchasing through an Alta...
Grant additional users within your organization access to your Partner Profile
The Altaro VM Backup Cloud management console is multi-tenant, and allows multiple accounts to login to the same partner profile. Additional users will have...
How can I export a Backup Storage Report?
Note:  Currently, Azure Storage Accounts are not included in this storage report. Altaro VM Backup/Altaro Offsite Server Installations 7.7 or greater, whi...
Managing Customer Contacts
Each Customer may have multiple contacts assigned. To add, edit or remove a contact, go to the Customers menu, and click the [Manage Customer] button on...

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