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VM Backup FAQs

How can I launch the management console when installed on Windows Server Core?
To start the management console on Windows Server Core editions, simply open command prompt and type the command startaltaro and hit enter.
Where can I download older versions of Altaro VM Backup?
The latest build of Altaro Hyper-V Backup Version 4 can be downloaded here: http://www.altaro.com/hyper-v-backup/download_v4.php The latest build of Al...
How can I change the Disk ID of a drive?
Note: Please be advised that changing the Disk ID of a volume hosting the OS is not recommended as it will cause the machine not to boot.  In some cases i...
Are file permissions preserved when backing up/restoring a VM?
Yes, when a VM is restored, all file permissions will remain assigned as they were when the files were backed up. Note:  If you would like to restore si...
Can Altaro VM Backup be installed on a machine which is part of a Workgroup, not joined to a Domain?
Yes, installing on a machine which is in a Workgroup and not part of a domain is possible. If installing Altaro VM backup directly on a Host that is part ...
What is the "Other" data showing in the backup drive status pie chart?
The "Other" data, shown in the white section of the pie chart on the dashboard, is calculated by taking the total used disk space on the backup dr...
What type of Compression does Altaro VM Backup use?
We use the QuickLZ compression library.  We compress the data on a block level and not on a whole file so the compressed Altaro backups can only be decompre...
How can I uninstall from Hyper-V Server / Server Core?
To uninstall Altaro VM Backup 4.0 and newer from Windows Server Core editions, simply open command prompt and type the command removealtaro and hit enter. ...
How can I enable jumbo frames for Hyper-V Guest VMs?
We have an article in our Hyper-V blog that covers this in detail, kindly visit: http://www.altaro.com/hyper-v/how-to-enable-jumbo-frames-for-hyper-v-guests/
Can I restore backups originally taken with the Free edition after upgrading to the Paid editions?
Yes, although the Freeware Edition only allows you to restore versions up to 4 weeks old, the older backup versions are NOT deleted automatically. If yo...

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