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VM Backup FAQs

What are the system requirements for Altaro VM Backup?
Supported Hypervisors (Hosts) Microsoft Hyper-V Windows Server 2008 R2 Windows Hyper-V Server 2008 R2 (core installation) Windows Server 2012 Windo...
How do I upgrade to the latest build of Altaro VM Backup?
Important! If upgrading from version 7, please follow these steps: http://www.altaro.com/upgradev7 To upgrade Altaro VM Backup please follow the following...
How to protect & recover from Ransomware attacks?
Crypto-malware such as the major ransomware Trojans that affect Windows machines, CryptoLocker and CryptoWall, will essentially encrypt any data they find o...
How do I retrieve a lost license key?
If you have lost your license key please contact sam@altaro.com with the email address and account details that you used to originally register the product ...
What are the requirements for live backups of a Hyper-V Guest VM?
Note: Looking for VMware requirements? You can find them here. Altaro VM Backup has the ability to coordinate with VSS to back up virtual machines withou...
What are the requirements for application consistent backups of a VMware Guest VM?
Note: Looking for Hyper-V requirements? You can find them here. Altaro VM Backup has the ability to coordinate with VSS to back up virtual machines in an ...
How can I manually delete older versions in the backup set?
The Free Up Disk Space tool can be used to manually clear out old versions from your backup drive. This tool will mark the blocks (from the selected deleted...
How can I calculate my costs for using Azure / Amazon S3 / Wasabi as my offsite backup location?
Cloud Backup to Azure / Amazon S3 / Wasabi is only available to customers using the Unlimited Plus Edition or Partners using Altaro VM Backup for MSPs. ...
What events does Altaro VM Backup create in the Windows Event log?
Altaro VM Backup can be configured to log both success or failure events in the Windows Application event log. To monitor such events with 3rd party mon...
Do you support backing up to LTO / DAT / DLT tape drives?
No, at the moment we support the following backup destinations: USB External Drives eSata External Drives USB Flash Drives Fileserver Network Shares us...

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