VM Backup KB Articles

Find the UUID of a VMware VM through the Managed Object Browser (MOB)
The link you'll need to use is: https://enter-your-ip-here/mob/?moid=ha-folder-vm Then browse via the following: select vm click on '...
Using the DISKSHADOW command to manually test Microsoft VSS operations
This article describes the steps needed to manually take a Volume Shadow Copy on your Hyper-V Host using the Microsoft Diskshadow command from Windows comma...
Upgrading from version 7 to version 8
Note: If you are upgrading from Version 5 or 6, ensure that you read the following article beforehand. STEP 1: Upgrade your License Key If you're u...
How to Schedule your backups
Altaro Backup offers a variety of flexible options for scheduling both your local and offsite backups.  A single VM can be added to multiple schedule gr...
How to set up Automated Verification tasks
Altaro VM Backup includes the ability to run manual or automated verification of your backup data. Degradation and failure of storage devices is not unc...
VHD excludes cannot be supported on this VM, because two or more VHDs have similar names
PROBLEM Backup fails with the following error message: CAUSE This was an improvement implemented in later versions of Altaro VM Backup f...
Configuring vCenter Permissions for Altaro VM Backup
If you wish to assign permissions to a user account in vCenter specifically for Altaro VM Backup, you need to configure the correct privileges for backup an...
[VMware] Error: "Value cannot be null. Parameter name: path1"
PROBLEM You get the following error when backing up a VMware Virtual Machine: CAUSE This error is encountered when a disk (VMDK) does no...
VHDX/VMDK files aren't being compressed as much they should
PROBLEM VM's that have a VHDX/VMDK which isn't being compressed as much as it should be, therefore it doesn't reflect the current used up...
Receiving Multiple Email Notifications for the same Backup Job
PROBLEM You receive multiple e-mail notifications for the same backup job when Altaro VM Backup is configured to send notifications to more than one rec...

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