VM Backup KB Articles

VSS Writers and their Services
VSS writers are application-specific components for Microsoft's Volume Shadow Copy Service, which ensure the consistency of application data when a sha...
How to set up 2-Step Verification for E-Mail Notifications
If you are utilising 2-Step Verification for added security to your account, when you're setting up this email account in Altaro VM Backup you'll ...
How to remove a VM from the Altaro Configuration
If you once had a VM configured within Altaro but it's still showing in the Management Console, you can remove it from the Altaro configuration using t...
How to relocate the Altaro temporary files
Altaro VM Backup will create temporary files during backup operations and by default the location for these files is on the C: drive. If you'd like...
How to send a test e-mail via Telnet
To send a test email via Telnet, please do the following:   Open Command Prompt Type: telnet IP_address_of_mail_server 25 The server should respond wi...
VMware 6 CBT bug fix patch released
VMware have released a KB article (213684) informing users of a bug related to Change Block Tracking (CBT) on ESXi 6.0.x. VMware have advised that the bug c...
Direct SAN Transport mode (VMware Only)
Note: When making use of the NBD Transport mode, virtual disks cannot be larger than 1TB each. More information here. SAN Transport mode requires Altaro ...
How to set up Offsite Copies over a WAN / VPN / Internet / Fiber connection
With Altaro VM Backup, you can send a redundant copy of your backups to an offsite location via a WAN/VPN/Internet connection, this is an ideal tool for Dis...
How to reset CBT of a VMware VM
Important! Before performing any CBT Reset operations, ensure there are no snapshots present on the VM where CBT will be reset. Please note that this me...
ESXi/ESX hosts and compatible virtual machine hardware versions list
This article provides information on the supported and compatible virtual machine hardware versions in VMware vSphere:  http://kb.vmware.com/selfservice/mi...

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