VM Backup KB Articles

Exporting Altaro event logs to a Text file
If you need a list of Altaro jobs, either by operation type, or simply a full list of all jobs you can follow the steps below: Navigate to the machine ...
Requirements for Boot from Backup on Hyper-V
When attempting to perform a Boot from Backup in a Hyper-V infrastructure, you need to ensure that the following requirements are met. Windows Server 2...
How to restore a VM to Azure (from Azure Cloud Storage)
VMs that have been backed up with Altaro VM Backup can be restored back to the original Host (Hypervisor), and also to a new or different host altogether. ...
[Hyper-V] Moving a Restored Replicated VM back to the Main Site
Note: full support for 'Disaster Recovery as a Service' (DRaaS) is coming this year, whereby the process of moving the VM to the main site will be...
How to set up the Altaro Offsite Server for Replication
The Altaro Offsite Server tool can be installed on a machine at the other end of a WAN connection and can be used as a Replication target. Important: TC...
Technical Explanation of Replication
WAN-Optimized Replication was introduced in Altaro VM Backup V8, which, allows businesses to be back up and running in minimal time should disaster strike b...
Failed VM Replication: "An unsupported file type VMGS"
PROBLEM An unsupported file type vmgs was detected in the virtual machine for replication (Error Code 'VMREPLICATIONSOURCEMANAGER_005) Please remo...
How to set up Replication
Requirements .NET Framework 4 or higher is required It requires a new port to be opened on the AOS, specifically for Replication Data Transfer - 351...
WMI Job Error Codes
PROBLEM Backups on a Windows Server 2016 Hyper-V host, fail to create a Production Checkpoint and return a WMI error code. CAUSE In order to ...
Getting NW.js on startup? Here's how to fix it.
If you're getting the following NW.js screen on startup, then follow the steps below in order to resolve this: Ensure that the shortcut you&#...

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