VM Backup KB Articles

[VMware] Moving a Restored Replicated VM back to the Main Site
Note: full support for 'Disaster Recovery as a Service' (DRaaS) is coming next year, whereby the process of moving the VM to the main site will be...
How to set Proxy Settings in Altaro VM Backup
If your environment is sitting behind a Proxy, from 8.4.10 onwards, you can configure Proxy Settings in Altaro VM Backup. If you're behind a Proxy,...
How to add a Restore Specific Host [No License Required]
If you're looking to perform a restore to a host that is not added to the Altaro VM Backup Hosts screen, you can add what is called a Restore Specific ...
How to export Event Logs from a Core server
If you need to export the System or Application event log from host which is running Windows Server Core you can follow the steps below: Navigate to th...
The disk could not be opened. Error Code: 4 – A file was not found (Error code 'VMWAREBACKUPSTREAM_006')
PROBLEM Backups fails with the following error message: The disk could not be opened. Error Code: 4 – A file was not found (Error code 'VMWAREBAC...
How to remove hosts from a vCenter installation in Altaro
In order to remove specific hosts from Altaro VM Backup that are added with the vCenter installation, you can simply click on [Edit] under one of the hosts:...
"Windows cannot start the Altaro VM BackUp Hyper-V Host Agent"
PROBLEM Upon installing or start an Altaro service, you're getting the following error: "Windows cannot start the Altaro VM BackUp Hyper-V...
How to delete Replication data from your Altaro Offsite Server
Note: This guide only applies to replication data and not backup data. Before proceeding, ensure that you are running 8.4.12 In order to delete rep...
VMware CBT Bug on Revert Snapshot
A bug published on 30th July 2019 has been found in VMware Change Block Tracking (CBT) that can corrupt backup data.   TL;DR - Reverting a snapshot w...

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