Supported Operating Systems


Altaro Endpoint Manager (EPM)

  • Windows Server 2016
  • Windows Server 2016 (Core installation)
  • Windows Server 2019
  • Windows Server 2016 (Core installation)



Altaro Endpoint Agent (EPA)

  • Windows 7 (MS .NET Framework 4.7.2 [required for TLS1.2] and Service Pack 1)
  • Windows 8.1
  • Windows 10


Note:

  • Must be 64-bit
  • Home Editions are not supported
  • Data from NTFS formatted disks only will be backed up
  • Windows Deduplication enabled disks are not supported
  • NTFS Compression enabled disks are not supported
  • Bitlocker Volumes are supported




Required Hardware Specifications


Altaro Endpoint Manager (EPM)

  • x86-64 processor
  • 8 GB RAM
  • 1 GB Hard Disk Space + an additional  ≈ 300MB (during installation)


Altaro Endpoint Agent (EPA)

  • x86-64 processor
  • 2 GB RAM
  • 1 GB Hard Disk Space + an additional  ≈ 300MB (during installation)
  • Minimum of 10% free disk space on each volume holding live data to be used for Microsoft Volume Shadow Copy




Software Prerequisites

  • MS .NET Framework 4.7.2
  • TLS 1.2
  • Minimum screen resolution for the Altaro EndPoint: 1280x800
  • All modern browsers are supported (Google Chrome is the preferred browser)




Communication Ports


Below is a list of the default TCP ports used by our software and their purpose. All these ports must be allowed.


Altaro Endpoint Manager (EPM)


443 : Required for Communication with the Altaro Cloud Management Console

35482 : Communication required for the console UI

35483 : Communication required for Altaro Endpoint Agent connections


Altaro Endpoint Agent (EPA)


35481 : Communication required for the console UI




Supported Backup Locations

  • Azure Cloud Storage Account




Bandwidth Requirements

  • a minimum connection of 1Mbps is required




Backup Consistency

  • Backups of Endpoints are taken in a File Consistent state (i.e. Backups are not VSS Application-consistent)