The Altaro VM Backup Cloud management console is multi-tenant, and allows multiple accounts to login to the same partner profile. Additional users will have access to all features for the customers under your partner profile, except the ability to Add/Remove Accounts or Activate Subscription Billing, which only the primary account can do.


To add additional users to your partner profile, follow the steps below:


  1. Login to the CMC with your Primary account
  2. Click your name at the top right, then click [Manage your Partner Profile]
  3. Navigate to [Your Account] > [User Accounts], then click [Add Account]