The Altaro Cloud management console is multi-tenant, and allows multiple accounts to login to the same profile. Additional users will have access to all features for the customers under your profile, except the ability to Add/Remove Accounts or Activate Subscription Billing, which only the primary account can do.


To add additional users to your partner profile, follow the steps below:


  1. Login to the CMC with your Primary account
  2. Click your name at the top right, then click [Manage your Partner Profile] for MSP's or [Manage your Organisation] for End Users
  3. Navigate to [Your Account] > [User Accounts], then click [Add Account]