PROBLEM


The backup fails with the following error:

The volume ShadowCopy limit for the disk containing this virtual machine's VHDX files has been reached. (Error code 'HYPERVBACKUPCONTROLLER_007')

Clearing the shadow copies of this volume should resolve this issue. Please refer to the knowledge base for further information.




CAUSE


On a particular volume there are more than 100 ShadowCopies, which exceeds the safety limit.



SOLUTION


If you are sure that there are no other applications creating ShadowCopies on these volumes you can clear them by using the below commands in command prompt:

 

diskshadow
delete shadows all


After the ShadowCopies have been cleared, you can run another backup operation and it should proceed successfully.