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Customer Support

22 sec

Phone Response

16 sec

Live Chat Response

99%

Customer Satisfaction

Why the Support Promise?

No matter how good a solution is, every environment is unique and unexpected issues do happen. If something goes wrong, you need to be able to rely on fast, knowledgeable and effective support. So we’re committed to provide this, right around the clock. We have a team of experts on standby; no chatbots, no middle person, not even an answering machine for canned responses.

Quite simply, our experts are here, ready and waiting to answer your queries on backup, Hyper-V, VMware, and Office 365, 24 hours a day, 7 days a week with a guaranteed call response time of less than 30 seconds. This is what makes us the best in the industry.

Meet a few members of our
Support Team

Matthew

Jean

Jurgen

Justin

Isaac

Elena

Nick

Mark

Andrej

Vlad

Petar

Damien

Dragan

Zharko

Do you have any feedback on Support?

Contact our CEO, David Vella, directly on david@altaro.com

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