Our Commitment to You: Outstanding 24/7 Support

We know that’s it’s critical for you to be able to rely on fast and effective support and that’s what we deliver to our active Customers, Partners and MSPs – at no extra cost. We've got your back 24/7.
  • Support at lightning speed:
    • phone – pick up in less than 30 seconds (current average: 22 seconds)
    • email – response within the hour
    • live chat – immediate reply
  • Speak directly to a product expert – No entry-level agents or ‘gatekeepers’
  • Personal interaction: Liaise with a fellow human being rather than receiving a canned response

Email us with your query

support@altaro.com

Speak to us on LiveChat

Chat now with our Support team

Find your query here

99%

Customer Satisfaction

22 sec

Phone Response

< 1 hr

Email Response

16 sec

Live Chat Response

Meet a few members of our
Support Team

Matthew

Jean

Jurgen

Justin

Isaac

John

Elena

Nick

Mark

Andrej

Vlad

Petar

Milena

Damien

Dragan

Zharko

Igor

Do you have any feedback on Support?

Contact our CEO, David Vella, directly on david@altaro.com

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