Cannot get drive details: Invalid query

Backup has failed with this rather vague error multiple times. Any suggest as to where to start?


1 Comment

It seems like a WMI query which is trying to get details about your machine's disks is failing here.

If you open Run > msinfo32 and then browse to Components > Storage > Drives and Disks. Does that bring up any information?


Also, can you attach the Failed operation log file which can be found in the below path please? 

C:\ProgramData\Altaro\AltaroPhysicalServerBackup\Logs\OpControllers


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