Answered

This Volume Type Not Supported

Server 2012 - getting no backup because it says the volume type is not supported.  They are NTFS volumes, is there something else that would keep that from working?  I don't see any other requirements I'm missing.


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Best Answer

Got em, thanks!


OK the issue here is:

[WARN - 2019-12-16-19:00:11 - TBackupJob/P172C] Disk 0 is not supported and will be skipped for this backup.


The reason is that disk0 and disk1 have spanned volumes which are not supported.


Also, F: was skipped because it is the backup target:


[WARN - 2019-12-16-19:00:11 - TBackupJob/P172C] Volume F: (\\?\Volume{b420fd2b-39ce-4225-97c7-6a9f29fce104}\) contains the configured backup location and will be skipped for this backup.



Could you send a screenshot from disk management showing the details of these volumes please?


Also, could you please zip and send the contents of this folder please?: C:\ProgramData\Altaro\AltaroPhysicalServerBackup\Logs\


Here is the disk management screenshot, but there is no log folder created in that path.


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That's not exactly possible :) can you check again please?

Probably you're in the wrong folder path.

Sorry, of course I am.  Too early in the morning here.  Attached below.

zip
(54.4 KB)
Answer

Got em, thanks!


OK the issue here is:

[WARN - 2019-12-16-19:00:11 - TBackupJob/P172C] Disk 0 is not supported and will be skipped for this backup.


The reason is that disk0 and disk1 have spanned volumes which are not supported.


Also, F: was skipped because it is the backup target:


[WARN - 2019-12-16-19:00:11 - TBackupJob/P172C] Volume F: (\\?\Volume{b420fd2b-39ce-4225-97c7-6a9f29fce104}\) contains the configured backup location and will be skipped for this backup.


Thank you, that answers that.  Is this something that will be changed in a future version?

We do not have any current plans to support spanned volumes unfortunately, sorry!

That said we are extremely user focused with our feature planning and I have added this as a feature request on your behalf... if it becomes a more popular request, then it will be added into our roadmap :)

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