Hi Calvin, have you started a fresh set of backups as mentioned here?:  https://help.altaro.com/support/discussions/topics/43000522247 

Just to clarify here Calvin, you mean to say that the error above was given on first attempt to backup after starting a fresh backup folder? 

Could you please zip and send the contents of this folder please?: C:\ProgramData\Altaro\AltaroPhysicalServerBackup\Logs\

Hi Calvin, it doesn't quite make sense that it failed on first backup if you have completely wiped the previous data, in fact I do not actually see any successful jobs which you reported in the previous forum thread.

To be sure, lets start a fresh profile here and start clean at this stage:

1. Uninstall Altaro Physical Server Backup
2. If it exists, Delete the folder:  C:\ProgramFiles\Altaro\AltaroPhysicalServerBackup\  
3. Rename or Delete the folder:  C:\ProgramData\Altaro\AltaroPhysicalServerBackup\
4. Delete the AltaroV9 folder from your backup location
5. Install Altaro Physical Server Backup
6. Take a new backup

Let us know how it goes.