Discussions Altaro Physical Server Backup Troubleshooting & General Discussion
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Unable to cast object of type 'System.DBNull' to type 'System.String'

The first backup was successful, but all backups since (2) have failed with Unable to cast object of type 'System.DBNull' to type 'System.String'.


Please help

log
2019-11-21 0...
(63.3 KB)
Best Answer

Thanks for the logging Brian, our developers have successfully identified the issue and released a build, which can be requested by getting in touch with support.


An official fix will be rolled out in the coming weeks.


Could you kindly upgrade to .NET Framework 4.7.2 (install all updates for .NET) and then reboot if necessary and try the backup again please?

I'm already running .Net 4.7.2.  I ran the repair of 4.7.2, and rebooted, but it still failed with the same error.

log
2019-11-22 0...
(64.4 KB)
Answer

Thanks for the logging Brian, our developers have successfully identified the issue and released a build, which can be requested by getting in touch with support.


An official fix will be rolled out in the coming weeks.

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