Hi,

after updating to Altaro Physical Server backup version 2.0.0.156 I'm unable to active using any freeware key I was send by email (ether old one from previous version that was installed or new one send after download).

Quick message I've seen for a split second is Invalid key.

Could you advice me how to proceed?

Thanks

Michal

Hi Matt,

thanks for answer. I requested new key, but result is same. After entering key licensing windows will not disappear and web still requires license key. 

Michal

Unfortunatly I'm not able to manipulate very much with given server right now (can't restart it on demant, etc.) BUT I've run console in Internet Explorer (while currently not supported) it shows correct version and does not show any issue with licence.

Only issue it has is that it detects newer version available even thou I have current version (and does not show version number available).

So ... I tried to use CTRL+F5 in Firefox when in Altaro console and everything seems fine now ... exept it has same issue with detecking update on non existing version.

I hope it helps in improving your solution.

Hi Matt,

4.7 .NET is on the server. You suggested reinstall/repair + updates. 4.7 .NET installer from MS refused to do anytihing 'cos version or newer already installed. 

But since it's a production server "while altaro is secondary backup solution" I have to be carefull about actions that might require me to reboot server.

So I didn't want to experinet with 4.7 .NET reinstalation too much.

Michal