Hi Jim, can you confirm which build you are currently using? and has this issue re-occurred since you installed the latest build?
Hi Matt, yes the latest build - v188.8.131.52. The issue has not reoccurred on multiple hosts.
This was the actual logged error:
On Mon, 2 Sep 2019 22:00 An Error occurred during a Backup
Backup job could not start. License not valid.
Hi, just installed our first Altaro Physical Server Backup, build 184.108.40.206, we received a license key, we were able to add it successfully into the software. But when we launch our first backup, here's what we get:
On Fri, 13 Sep 2019 16:59 An Error occurred during a Backup
Altaro Physical Server Backup is currently unlicensed. Backups will keep on failing until a Freeware key is provided or Altaro Physical Server Backup is linked to CMC with an active MSP subscription. (Error code APB_ERROR_LICENSENOTVALID)
© Altaro All rights reserved.