I installed Altaro and get this error when starting a backup
"Altaro Physical Server Backup encountered an error while analyzing the disks"
1. I restarted the server. No difference.
2. Uninstalled Altaro, restarted server, reinstalled, restarted server. Same error.
3. Moved the backup disk location to a different folder.
4. Moved the backup disk location to a different disk.
The two disks are using the same Dell RAID controller. Maybe your application is having issues communicating with this disk controller ? (DELL PERC H330 SCSI / SAS DISK)
Server o/s is Windows Server 2016 Essentials Ed
Hi Trevor, could you post a screenshot from your disk management screen showing the details of the disks?
Are they NTFS formatted or ReFS?
They are NTFS
OK thanks Trevor, I have taken this offline to request some logs via email, you should get an email from me shortly.
i have the same problem, please advise:
An error occurred while analyzing the disks on the machine. (Error code DiskContentsExceptionError)
Arjan, could you send me your most recent backup ****_Failed.log file from here please: C:\ProgramData\Altaro\AltaroPhysicalServerBackup\Logs\OpControllers
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