Note: The below licensing applies as from the billable month of March 2022.
The O365 Total Backup Subscription is the current plan offered by Altaro that will allow you to backup your O365 tenants as well as protect your Endpoints. If you are not on this plan yet, see here to upgrade your plan.*
Here you can find more details on how licensing works:
- this plan will automatically license any actively M365 licensed users that have functionality for the protected M365 services (emails, files [OneDrive/SharePoint] or Teams). We do not bill for Distribution Groups.
- if a user does not hold a valid M365 license during the billable month, it will not be billed for and will retain any backup data for free.
- an O365 shared mailbox (unlicensed) is free**
- [MSPs only] includes Endpoint Backup as part of the plan (one subscription that includes Endpoints with O365 licensing). Endpoint will not be billed separately. In short, you will be billed for the amount of Users only, and not for the amount of Endpoints. Internal Use licenses are available for Altaro Endpoint Backup.
Instructions on setting up Endpoint Backup for new customers can be found here.
*any new features/functionalities (including Teams Chats backup) will only be available for the 365 Total Backup Subscription plan and will not be available for customers still on the Mailbox or Mailbox/OneDrive/SharePoint Backup plans
**if a user is converted mid-month it will be billed for that month and it will be free of charge in the next billing cycle. We will retain the backups for Mailbox, OneDrive and Teams Chats which can be restored. After the conversion we will automatically disable new OneDrive and Teams Chats backups for a free shared mailbox. If a shared mailbox has a Microsoft license assigned it would also be billable in O365 Total Backup.