Emails and Attachments | ![]() |
Calendars and Contacts |
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Shared Mailboxes |
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Mailboxes on Litigation Hold or In-Place Hold | ![]() |
OneDrive Files* | ![]() |
SharePoint Files within Document Libraries** | ![]() |
Microsoft Teams Chats (click here for more information) | ![]() |
Shared Folders *** | ![]() |
Archived Mailboxes | ![]() |
Public Folders | ![]() |
OneNote | ![]() |
Site Assets Libraries | ![]() |
* We only backup files and folders within OneDrive accounts
** We only backup files and folders within SharePoint Sites & Teams Sites
*** Shared Folders are backed up/restored as part of a user's mailbox that owns the shared folder
Office 365 Backup does not support backing up the following items (list is not exhaustive): Conversation History, Drafts, Hidden Folders, Junk Email, Notes, Outbox, Tasks, Recoverable items (permanently deleted email folders), Categories, Sync Issues, Yammer, Microsoft Booking Items, Microsoft OneNote Items (files with .one extension are not backed up), Audit folders (via Audit Logging), Contact groups, Items in OneDrive Recycle Bin, SharePoint customisations, SharePoint Public Sites, SharePoint Apps from SharePoint Store, SharePoint Custom Lists, malware flagged items, sensitive files flagged by the Data Loss Prevention policy and IPF.IMAP Folder Class.