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About us
"Thanks a lot, and for very quick response. You are the best company I’ve ever been in touch with when it comes to customer support!"
Wenche Ostmo
Ministry of Justice and Public Security, Norway
"Excellent and fast support response for an excellent backup program! The guys at Altaro really know what their customers need, and that’s fast support! Most companies ‘forget’ support after the purchase of the product/service but not Altaro."
Jan Theo Hoekstra
Managing Director/System Integrator, Winadmins, Netherlands
"I did have a few questions along the way and I was always able to get good, straightforward answers from the Altaro support team."
Charles Claes
Applications Engineer and IT support, Automated Cells and Equipment, NY, USA
"On the rare occasions I have had to contact the support desk, my issue has always been resolved very quickly."
George Sayer
Systems Manager (IT Department), St George’s Weybridge, UK
"We have been impressed with the support we have received from the Altaro team."
Domenico Cerrone
Director of IT, Genatec, Canada
"We made some enquiries and immediately received a fast and detailed answer from Altaro support, which impressed us."
Paulo Castro
CEO, We Provide LDA, Portugal
"Your customer service team is nimble and responsive and pleasure to work with."
Mike Goodwin
UptimeByDesign, TX, USA
"I would like to go out of my way to express excellent customer satisfaction and acknowledge outstanding customer service and technical know-how. KUDOS: out of the hundreds of vendors I deal with, you are in the top 5% of excellence."
Doug Claxton
CTO / Senior Project Manager; Technical Solutions Expert, LANmaster, Canada
"Altaro has gone above and beyond for our clients, no matter the size of their organization. Altaro is a solution we can confidently recommend to any client and know that their environment will be backed up and secure."
Alex Clark
Lead Sales VP, Allwire Technologies, WA, USA
"I’ve only had to contact your support team a few times but on each occasion they have been fantastic. Their knowledge is excellent but most of all it’s so refreshing to get such quick responses along with precise instructions. Simply outstanding."
Mark Gray
IT Manager, Broadex Technologies UK
"I just wanted to express how fantastic your support is on your product. Your staff always seem to have the correct balance of professionalism with a human side thrown in, which is also a huge benefit."
Ian Cox
Technical Director, Midland Computers
"On the occasions I’ve reached out to your support team whether it’s via phone or Live Chat, I’m absolutely floored by the level of support every time I have the pleasure of having to contact them. Thank you to your wonderful team."
Adam Comben
Director, South West IT Ltd
"Altaro support is always fantastic - every experience I have had with all of Altaro support engineers has been top notch. Recognize that I am a 35-year IT professional - I have dealt with every tech support group on the planet. Most of them are horrible. But you guys are top shelf - keep it up!"
Ed Goodwin
Owner/CTO, Rainmaker Networks
"Altaro has THE BEST support EVER! Always available, knowledgeable and ready to help. Other companies should model Altaro! Keep up the good work!"
Ali Nader
CEO/Chief Technology Officer, IT 21st
"Very friendly, fast and helpful support! Thumbs up!"
André Motzkus
Head of IT Operations, TELES AG Informationstechnologien
"Support was very helpful and efficient in resolving the issue I had. One of the many reasons I trust Altaro with my critical backups!"
Sheldon Riddick
Group Operations Manager, PIT MASTER
"Always great support! That's why we chose Altaro!"
Joachim Homm
Chief, ex-akt
"Really kind and truly helpful operator. I must add that kindness is a quality shown by ALL Altaro personnel I’ve ever came in contact with."
Luca Garusi
Junior Network Engineer, Carrara Computing International S.r.l.